Returns

Returns and Refunds

**In order to qualify for the 90 day guarantee, you must provide before and after photos**

The 90-Day Results Guarantee applies only to the Micro-Infusion System and Peptide Serum Bottle purchased through our website. It applies only to your first order with Phytva.

To qualify, you must provide before-and-after photos demonstrating your progress.

We stand behind the effectiveness of our product. If you do not see results within 90 days of your order being delivered, you can request a refund.

To complete your return, a receipt or proof of purchase is required.

If you have placed multiple orders, only one order is eligible for a refund under the 90-Day Guarantee. This policy is in place to prevent misuse.

To initiate a refund or exchange, please email service@voguesmall.com with your order number and the required information.

Additional Return Information

• The 90-Day Guarantee applies only to the Micro-Infusion System and Peptide Serum bottle.
• The Guarantee applies only to your first order.
• Our Shampoo and conditioner are eligible for return within 30 days.
• Unopened items may be returned within 14 days of purchase.  The product must be sealed, unused, and in its original packaging. If the plastic seal has been removed, then the item is ineligible for return.

Cancellation Policy

We understand that plans can change, and we’ll do our best to accommodate order cancellations. If you need to cancel, please contact us as soon as possible. While we will make every effort to stop your order before it ships, please note that our team works quickly to ensure timely delivery, and we cannot guarantee that cancellations will be possible once an order has been processed in our system.

Incorrect addresses

Customers are fully responsible for entering a complete and accurate shipping address at checkout. We are not liable for orders that are delayed, lost, or undeliverable due to incorrect or incomplete address details provided by the customer. If the address cannot be verified, we will attempt to contact you once for clarification. If no response is received, your order will be shipped to the address provided. No replacements or refunds will be issued for orders affected by incorrect address information

Fraud Prevention

To protect against fraudulent activity, we verify all billing and shipping addresses to ensure they match the information on file with the payment processor. We also monitor all transactions for suspicious activity and may request additional information from the customer to verify the transaction. If we suspect fraudulent activity, we reserve the right to cancel the transaction and notify the customer immediately.